Five-star rated heat pump services, keeping your home comfortable and energy-efficient year round.
Call to Schedule(971) 350-8335
Comfy HVAC diagnoses, repairs, and maintains whole-home heat pumps for homes across Clackamas, Multnomah, and Washington counties, from a system iced over in a cold snap to one that has stopped changing over between heating and cooling. We are based in Clackamas (CCB #223103), so Happy Valley, Milwaukie, Gladstone, Oregon City, Gresham, Troutdale, Fairview, Sandy, and the rest of the east and southeast metro get our fastest response.
We document what we find with photos, price any repair before work begins, and only raise replacement when the numbers support it. We are BBB Accredited with an A+ rating, a five-star rated contractor on Google, and an Energy Trust of Oregon trade ally.
Have a wall-mounted unit instead of vents? You may have a ductless mini split. We service those too.
Ductless mini split repairWe understand that when a heat pump stops working properly, everything else gets put on hold. You need someone who knows what they are doing, finds the real problem, and gets your house back to comfortable quick.
You're likely wanting a company who will:
When heat pump problems arise, we show up quickly, diagnose the real issue, and give you a clear recommendation you can trust.
We arrive on time, protect the work area, and clean up before we leave.
You see photos of what we found at the outdoor unit and the air handler, so the repair is based on evidence rather than a verbal diagnosis you cannot check.
We price the repair in writing before any work begins, so the number you approve is the number you pay.
We fix what can be fixed and only recommend replacement when the repair cost no longer makes sense against the heat pump's remaining life.
Our technicians are not paid on commission, so nobody here earns more by talking you into a new system. If your heat pump has years left we will tell you, and if it does not, we will show you why.
Every repair carries a 90-day warranty on the original service call, so if the same problem returns in that window, in either season, we come back and take care of it.
I broke my thermostat to my heat pump. I was able to call and get service the next morning! Tyler also serviced my system at the same time. So easy to work with, no pressure. This company totally stood behind their work. I would recommend to any one with any job, big or small.
A very friendly, honest and professional company. The work was done quickly, with no mess, no problem. So easy to work with! They are my go-to HVAC guys. You will not regret calling them. Excellent knowledge, fair price, wonderful work ethic. And it's COOL in here with my new Heat pump!
Clint Vogel and his team are great to work with. Super helpful with our old unit, and they recently replaced our heat pump. Great work, great price, I highly recommend them.
Mr. Vogel, was professional, thorough and educational. He took his time with my very old furnace and heat pump. He explain what he found and what to look for. Plus he didn't try to sell me a more efficient unit and understood my philosophy "if it's not broke, don't replace it yet" (I am initiating a furnace fund for my old thang) :)
I stressed getting a new HVAC/heat pump after mine went out in 2021. I've been using wood heat and getting finances figured out to get a new system. I had found Comfy HVAC through a local Facebook page suggestion. I ended up getting 3 quotes for an install. Comfy was by far the most knowledgeable, fast responding, and affordable. One of the other companies quotes was $6k more. I was blown away. Once I agreed to the quote, scheduling was seamless. Comfy pushed up my scheduling and new system in place less than 10 days later. Comfy was super respectful of my time, space, working within my needs. Clint was a pleasure to work with and I enjoyed his knowledge and warm personality. I would highly recommend Comfy for any of your heating/cooling needs. I feel like I really lucked out getting their service as I know a quality job was done for a fair price. Thanks Comfy! It is legendary waking up to a warm comfy house each day now. Just in time for winter.
Absolute professionals. Great communicators and pricing was extremely fare. I’ll definitely use them again
Honest and responsible, quick and affordable. I can't say enough good words about Clint and team. It's so nice being to talk to someone who takes the time to diagnose and understand.
Comfy was great to work with. Scheduled my appt quickly and efficiently and kept me updated on arrival time. Trey did an excellent job helping me learn about the mini splits, get them set up on WiFi and the smart app, educated me on how to check and clean the filters, etc. He checked and cleaned the outside unit. Couldn’t have asked for a better experience.
We've used Comfy for a few years now for our rentals and personal. Cannot say enough good things about this company!
Knowledgeable recommendation for a great HVAC system. Clean install, and great communication. Very happy I chose COMFY for our install.
If you want your system done RIGHT, then this is your team! They took great care to make sure my installation was up to code and fixed all the work that had been done incorrectly by previous HVAC companies. You can trust they’ll do it the same as if it were their own house. Can’t recommend highly enough.
Grateful my friend referred Comfy. Tyler was very nice and super professional.
Covering over 1,100 square miles, Comfy serves Clackamas, Multnomah, and Washington counties including:
Scheduling is quick and easy. We find the first available time to come out and assess your home.
Our experienced technicians accurately diagnose the problem and tell you what it will cost before the repair begins. If the unit can't be repaired, or a replacement makes more sense, we provide a quote on right-sized options that are cost-effective and reliable.
We complete your repair effectively and with as little disruption as possible, to get your home comfortable again.
Once the work is complete, you're billed for what you approved, no surprises. We accept ACH bank transfer, cash, check, and credit card.
Some frost on the outdoor coil in cold weather is normal, and the unit runs a defrost cycle to clear it. A heat pump that stays iced over has a defrost problem: a failed sensor, a stuck reversing valve, or a control board that is not calling for defrost. It can also point to a low refrigerant charge. We test the defrost cycle rather than guessing, and show you what we found.
Usually because the heat pump is not producing its rated heat. Auxiliary or emergency heat is meant to assist on the coldest days, not carry the house, so running constantly in mild weather points to a low charge, a dirty coil, an airflow restriction, or a changeover that is not happening. It is also the fastest route to a high electric bill, which is often how people notice.
Long, steady run times are normal for a heat pump. It moves heat at a lower output than a furnace burns it, so it holds temperature by running longer rather than in short bursts. What is not normal is the backup heat running alongside it in mild weather, or the system failing to hold the temperature you set — both of those are worth a look.
Twice a year is the usual recommendation, because a heat pump runs in both seasons and puts in roughly double the hours a furnace does. If that is not practical, one thorough visit a year is far better than none. The tune-up covers the coils, the refrigerant charge, the airflow, the defrost cycle, and the changeover between heating and cooling.
A service call is $150 per hour with a one-hour minimum, and any parts are billed separately. We diagnose the problem and tell you what the repair will cost before we start, so the number you approve is the number you pay. If the heat pump cannot be repaired, or replacement makes more sense, the quote for a new system is free.
When the repair cost approaches a meaningful share of a replacement, the system is near the end of its service life, or the same failure is likely to repeat. We price the repair, tell you where the system sits in its life, and say plainly when replacing is the better value and when it is not. There is no pressure either way, and we are happy to just do the repair.
Honest, accurate diagnosis on repairs, right-sized equipment replacements or installations that are cost-effective and reliable, and precision workmanship on every job. We stand behind our work, with a 90-day warranty on the original service call and a 1-year labor warranty on all new installations.
