Comfy HVAC Privacy Policy

Comfy HVAC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, https://comfynorthwest.com/, and interact with our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Submit forms on our website
• Interact with our website for inquiries or advertising purposes

The information we collect may include:

• Your name
• Email address
• Job Title
• Contact Information
• Any other information you choose to submit

We also collect non-personal, anonymous data automatically when you visit our website, such as browsing behavior, through cookies and tracking technologies. This information helps us understand how visitors interact with our website.

2. Use of Your Information

We use the information we collect to:

• Serve targeted advertising through platforms like Google, Facebook, and others
• Improve our website’s functionality and performance
• Analyze interactions and user engagement to optimize our services
• Communicate with you regarding our services and respond to inquiries
• Provide marketing and promotional materials relevant to your interests

3. Cookies and Tracking Technologies

Our website uses cookies to track user behavior and gather data to improve your experience. These cookies help us:

• Monitor site performance
• Understand user preferences and website interactions

You can manage or disable cookies through your browser settings, although this may affect your experience on the site.

4. Approximate Location

To tailor a small amount of on-page text to your area (for example, the region named in our homepage introduction), your browser makes a request to a third-party IP-geolocation service to determine your approximate city. We use GeoJS (geojs.io) and, as a fallback, ipwho.is. These services receive only your public IP address — which is necessary for any website to function — and return an approximate city. We request only the city; we do not collect or store your IP address, precise coordinates, or internet provider.

We do not store the resulting city name — the lookup runs in your browser when the page loads and is used only to display that coarse city name, which is not your name, email, address, or any other personal identifier. This personalization is cosmetic; the page works fully without it.

5. Data Sharing

We do not sell your personal data to third parties. We may share your data with advertising platforms such as Google and Facebook solely for the purpose of delivering relevant advertising. We may also share non-personal data with analytics providers to improve our website’s performance.

6. Your Rights

You have the right to:

• Opt out of data collection or targeted advertising
• Request access to, or the deletion of, your personal data

If you would like to exercise any of these rights, please contact us at [email protected].

7. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, with an updated effective date. We encourage you to review this page periodically for the latest information on our privacy practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to make a data request, please contact us at [email protected].